Frequently Asked Questions
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We require distemper (DHPP, DAPP), bordetella (kennel cough), leptospirosis, canine influenza, and rabies for all dogs over 16 weeks. For dogs under 16 weeks, we require the first two rounds of puppy shots. At this time, we accept records typed on a vet’s letterhead and including contact information. We will not accept handwritten or out-of-country vaccination records.
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Grooming can take anywhere from 2-4 hours depending on breed and services provided. Your groomer will contact you when the groom is complete. If you have questions about the groom, please let us know. If you have time restrictions, please let us know at the time of booking, or we can't guarantee accommodations for that time constraint.
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No, we do not use muzzles. Any pup that becomes aggressive and attempts to bite is subject to be sent home.
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We do not treat fleas at this time as North Carolina requires a pesticide license to treat dogs with fleas, which we do not currently possess. This may change in the future. Please continue to check our website for updates.
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We do not groom cats at this time. We apologize for any inconvenience this may cause.
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Double-coated shavedowns are subject to the groomer's discretion and the condition of the dog’s coat, as well as the grooming routine.